Ms B attended a hairdressing salon for a bleaching procedure. A young apprentice worker was asked to mix the bleach. As soon as the bleach was applied Ms B experienced immense pain across her scalp, so much so her eyes began to water.
Despite pleading for the mixture to be taken off the hairdresser instead left her in pain, as a result of which Ms B suffered burns across her scalp together with damage to her hair.
Unfortunately the hairdresser’s insurance company refused to settle the claim and so James Winterbottom of Aston Knight Solicitors obtained expert medical evidence from both an Emergency Medicine Doctor and a Consultant Dermatologist in order to prove Ms B’s case. Following court proceedings being issued a settlement offer was made and following negotiation a settlement of £4,700 was agreed.
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